Terms and Conditions pun36 – Malaysia Platform Usage Guide

To register and use PUN36 services, you must meet all of the following eligibility requirements. PUN36 reserves the right to verify your eligibility at any time and to suspend or close your account if these requirements are not met.

• You must be 18 years and above at the time of registration. PUN36 does not permit any individual under the age of 18 to register or use this platform under any circumstances.
• You must be an individual registering in your own personal capacity, not on behalf of any company, entity, or another person.
• You are not on any blacklist or platform restriction imposed by pun36 or any related authority.
• The information you provide during registration must be accurate, complete, and current. pun36 reserves the right to request identity verification documents (KYC) to verify this information at any time.
• You are solely responsible for ensuring that your use of the pun36 platform complies with all applicable laws and regulations in your place of residence.

Each player is only permitted to have one (1) account at PUN36. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any existing balances.

You are solely responsible for keeping your pun36 username and password secure. pun36 will not be liable for any losses arising from unauthorized access resulting from your negligence in safeguarding your login credentials.

• Your pun36 account is for personal use only and may not be transferred, sold, pledged, or shared with any other party.
• Any activity that occurs within your account is considered to have been carried out by you, unless you have reported a security breach to the PUN36 team.
• Pun36 reserves the right to request additional verification before processing withdrawal requests or changes to sensitive account information.
• The name registered on your pun36 account must match the name on the payment method used to ensure a smooth withdrawal process.

PUN36 supports a wide range of deposit and withdrawal methods popular among Malaysian players. All transactions are processed in Malaysian Ringgit (MYR) and secured with 256-bit SSL encryption.

Withdrawals will only be processed to the same payment method used for the deposit, or to a bank account registered under the same name as the PUN36 account. Withdrawal requests to third-party accounts are not permitted under any circumstances.

PUN36 offers a variety of promotions and bonuses from time to time for both new and existing players. Each promotion has its own terms and conditions that must be read and understood before claiming.

• All bonuses are subject to turnover requirements clearly stated in their respective promotion terms. Bonuses cannot be withdrawn before the turnover requirements are met.
• Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Pun36 reserves the right to void bonuses and any winnings obtained using those bonuses if there is evidence of fraud, bonus abuse, or a breach of promotion terms.
• Bonuses may not be transferred between accounts or shared with other players.
• Pun36 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, even if the promotion is still within its advertised period.
• Any attempt to exploit or abuse the PUN36 bonus system — including but not limited to registering multiple accounts, coordinating between players, and placing opposing bets — will result in the cancellation of all bonuses and account closure.

PUN36 expects all players to use the platform responsibly and in accordance with the rules. The following activities are strictly prohibited and may result in immediate account closure:

• Registering an account with false information, including a fake name, date of birth, phone number, or bank details.
• Using automated software, bots, scripts, or other technical methods to exploit pun36 games or systems.
• Engaging in any form of fraud, money laundering, or suspicious financial activity through the pun36 platform.
• Colluding with other players to manipulate game outcomes or the bonus wagering system.
• Using unauthorized, stolen, or payment methods that do not belong to you to make deposits into pun36.
• Attempting to access or interfere with pun36's technical systems in any unauthorized manner.

PUN36 prioritises data security and player privacy. All personal information you provide to PUN36 is processed and stored in accordance with our Privacy Policy, which can be read on the Privacy Policy.

• All communications between your browser and PUN36 servers are protected by 256-bit SSL encryption.
• Your personal data will not be sold or shared with third parties without your consent, except where required by law.
• PUN36 maintains records of transactions and gaming activity in accordance with compliance requirements and internal audit purposes.
• You have the right to request a copy of your personal data held by pun36 by contacting our support team.

You may request closure of your pun36 account at any time by contacting our customer support team. Any valid balance in your account will be returned once all relevant wagering requirements have been met.

PUN36 reserves the right to suspend or close your account without prior notice if:

• There has been a breach of these terms and conditions, including any section stated above.
• Suspicious activity, fraud, or unauthorised access has been detected in your account.
• You failed to complete KYC verification within the required timeframe after being requested to do so.
• PUN36 receives a legal or regulatory instruction requiring the closure of that account.

In cases of closure due to a terms violation, pun36 reserves the right to forfeit all bonus balances and winnings obtained through the violating activity. The original deposit balance may be returned subject to a case-by-case review.

PUN36 provides the gaming platform "as is" without any express or implied warranties. While we strive to ensure the platform operates without interruption at all times, we cannot guarantee that it will always be free from technical errors or outages.

• PUN36 is not liable for any losses arising from technical failures, internet connection disruptions, or issues on the part of third-party service providers.
• In the event of a technical error causing inaccurate wins or losses, pun36 reserves the right to void or adjust the affected results upon verification.
• PUN36 is not liable for any indirect, incidental, or consequential losses arising from the use of this platform.
• Pun36's maximum liability to any player under any circumstances shall not exceed the total net deposits made by that player in the 30 days prior to the claim being raised.

PUN36 reserves the right to modify, add, or remove any part of these terms and conditions at any time. Changes take effect immediately upon being updated on this page with a new update date.

We will endeavor to notify players of major changes via in-platform notifications or registered email. However, it is your responsibility to review the pun36 Terms and Conditions page periodically to stay informed of the latest terms.

Your continued use of the PUN36 platform after any changes to the terms constitutes your agreement to the updated terms. If you do not agree with the changes made, you have the right to stop using the platform and request account closure.

If you have any questions, concerns, or complaints regarding the pun36 terms and conditions, please contact our customer support team, available 24/7.

• Support email: [email protected]
• Live chat: Available 24/7 via the chat icon at the corner of the PUN36 platform
• Telegram: Contact your account manager through the official PUN36 Telegram channel

For any complaint that cannot be resolved through regular customer support, you may submit a written complaint to the PUN36 complaints resolution team via the email above. We are committed to addressing all complaints within 3–5 business days.